This statement is our privacy policy which sets out how we manage your personal information and other information. Before we go into the detail, we need to define a few terms. This bit can get a bit technical, so please bear with us:
Your information: When we refer to your information, we are referring to both your personal information, as defined under the Privacy Act 1988 (Cth)
The kinds of information we collect and hold
Depending on the particular circumstances, we may collect and hold a range of different information about you. This can include your name, date of birth, contact details (including address, email address, phone number or mobile telephone number), occupation, driver's licence number, username or password, financial information and information about how you use our products and services.
How we collect your information
We may collect your information in a number of ways, including:
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directly from you such as where you provide information to us when you visit our website
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from third parties such as our related entities, business partners or your representatives
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from publicly available sources of information
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from the third parties we list in the section of this Statement with the heading When we disclose your information
If you choose not to provide certain information about you, we may not be able to provide you with the products or services you require, or the level of service on which we pride ourselves.
We may also collect information from you online
How we hold your information
We may store your information in hard copy or electronic format, in storage facilities that we own and operate ourselves, or that are owned and operated by our service providers. We take reasonable steps to maintain the security of your information and to protect it from unauthorised disclosures.
While we take these steps to maintain the security of your information, you should be aware of the many information security risks that exist today and take appropriate care to help safeguard your information.
How we use your information
We may use your information for a range of different purposes, including
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to provide products and services to you, to provide you with information about those products and services, to assist you with enquiries or purchases, or to provide you with better customer service
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to administer and manage the products and services we provide to you, to charge and bill you for them, and to collect any amounts you may owe us
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to gain an understanding of your needs, to perform research and analysis, and to improve or develop our products and services
How we use your information for Direct Marketing
We may also use your information so that we, our related entities and other business partners can promote and market products, services and special offers that we think will be of interest to you (which may include products, services and offers provided by a third party). This marketing may be carried out in a variety of ways (including by email, SMS/MMS, or social media or by customising on-line content and displaying advertising on websites).
When we disclose your information
We may disclose your information to third parties who provide services to us, including organisations and contractors that assist us with the purposes for which we use your information. These services include:
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customer enquiries
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mailing operations and billing
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information technology and network services
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market research and marketing
We may also disclose your information:
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our related entities or our business partners
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to law enforcement and national security agencies, and other government and regulatory authorities as required or authorised by law
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for the purposes of facilitating or implementing a transfer/sale of all or part of our assets or business
In some cases, the organisations to who we may disclose your information may be based outside Australia. For example, we may disclose your information to our partners in the United Kingdom and the United States of America.
How to access or correct your personal information or make a privacy complaint
If you wish to access any of your personal information that we hold or would like to correct any errors in that information, please contact us using the contact details set out in the how to contact us section of this Statement, so that we can consider and respond to your request.
You may also use these contact details to notify us of any privacy complaint you have against us. We are committed to acknowledging your complaint in a prompt manner and will give you an estimated timeframe for when we will respond to your complaint.
About this Statement
This Statement has been issued by Integral Nation, effective as at 25/11/2014. From time to time, we may need to change this Statement. If we do so, we will post the updated version on our website (http://www.integral-esports.com) and it will apply to all of your information held by us at the time.
How to contact us
If you have any questions in relation to this Statement or our management of your information, please let us know by writing to us at inationbusiness@gmail.com